March 15, 2020
Today, the Sun Valley Company made the difficult decision to cease mountain operations for the season. While downhill skiing and snowboarding are not the only winter activities in the Sun Valley area, we are aware that many of our guests looked forward to being on the mountain.
Over the next few days, we will be calling all of guests scheduled to arrive over the next few weeks. Of course, we would be happy to still host you at an Alpine Lodging property this spring. However, we have relaxed our cancellation policy for the remainder of the winter season to accommodate a change in plans. In addition, we have waived all re-booking charges if you would prefer to visit sometime later in the next 13 months. This flexible re-booking policy will remain in effect for all new reservations made at least until May 1. Feel free to call us with questions.
In order to protect our guests and employees, our Main Street office will be locked. While we will maintain some staff in the office, we are encouraging staff to work from home if possible. We will be contacting our guests with information on how to check-in. Someone is always available for emergencies at 208-726-5601.
Of course, some jobs, such as housekeeping and maintenance, require us to be in the field, and the safety of our employees is our top concern. We have always been proud of our cleaning team and the thorough job they do throughout the year. Beyond the heighted focus on extra cleaning of high-touch areas, we are making and effort to “rest” the properties between stays.
This is a challenging time for all of us. As full-time residents in the Sun Valley area, we feel blessed to be surrounded with opportunities to enjoy nature. Perhaps, that why we are so optimistic that we will make it through this crisis.
We look forward to seeing you soon.