Great Stay for a Small Family
Review by Tamara M. on September 2021
We brought our 2yo for a week and the place was perfect. It had a fully stocked kitchen. We loved that it is on a ground floor and the back patio had direct access to the green space. It's a little bit of a trek, but the condo was still bike-able via the greenbelt into downtown Ketchum. The fireplace wasn't working during our stay, which was kind of a bummer, but it wasn't super cold outside so we didn't push the issue too much. The master bedroom mattress probably needs replaced soon. If that is something someone else is sensitive to, it might not be a good fit. We would definitely stay here again.
Disappointed in our Experience
Review by on September 2021
Overall experience was negative in terms of quality of the property, location, and the communication with the property management company. First off, they got my email wrong twice, so I did not receive any email confirmations until the two weeks before our stay after calling multiple times. Secondly, we had to change our reservation, and were informed we would receive a discount for the last night. Upon checkout we were informed this was incorrect, and had to pay for a night we weren’t even there. Make sure you read the fine print if you book, but highly recommended you work with someone else. We found the overall experience with Alpine Lodging very unprofessional, and will not book through them again.
I am sorry to hear about the difficulties that you had before and during your stay. We do send out at least two confirmations, one at the time of booking and one 30 days before arrival. I wonder if they ended up in your spam folder? I can understand your frustration for being charged for a night that you were unable to use; however, vacation rentals operate differently from hotels. We are unable to give refunds for early departures or last-minute cancellations. This is clearly stated in our terms and conditions. It sounds like this condo wasn’t a good fit for you. Ranch 1538 has been recently remodeled, and most guests find it to be charming, but everyone has different tastes. I am sorry that we were unable to meet your needs during your stay.
Beautiful Sun Valley Condo
Review by on August 2021
We stayed in this beautiful condo for a week in mid-July and had a great stay. The condo is nicely remodeled with beautiful decor and nice appliances. We were also impressed with how clean the condo was upon our arrival. Additionally it was well stocked with games and tennis rackets/balls which we made use of almost daily. This condo was perfectly situated only ~5-7 min walk to the Harker Swimming pool and park/playground and there was tennis courts right in the backyard. It was great to have a ground floor unit for our kids so they could run around in the grass.We had a great time and hope to stay in this condo again sometime soon!
Happy with our stay
Review by Sarah on July 2021
We spent two full weeks here and the property was as described, well-kept and appointed with everything we needed. We enjoyed the use of the pool & poolhouse. Location was great, nice neighborhood too!
Great location and great place!
Review by Larry on June 2021
Great location and great place! Very clean, comfortable and quiet. No A/C so if going in summer it will get warm inside in the afternoons. Easy access from anywhere in Sun Valley. Hiking/Biking/Running Trails are close by. I highly recommend it.
Review by Larry on June 2021
Great stay. Very clean, comfortable, and quiet!
Review by Tyson on June 2021
It's a great condo and was perfect for our family of 3. Location: backs up to the tennis courts, which was great. 2 pools within walking distance. It was pretty quiet during our stay but keep in mind this is ground floor and you may have people walking right by your windows. Natural Grocers was about 15 min away and the town of Ketchum was also a short drive. IF you're a golfer, I recommend playing Trail Creek. Wifi was solid but there isn't a desk in the house so youll need to use the dining room table or a make shift one in the guest bedroom. The one thing we didn't like was the heat. It was relatively hot and with no AC and almost no breeze....it was impossible to cool down the unit. There are fans but they didn't do a ton for us. We had a few nights of less than stellar sleep b/c of the heat.
Thank you for staying with Alpine Lodging. This condo is in a great location and close to Elkhorn amenities. We appreciate your feedback.
Review by Katelyn on January 2020
This apartment is absolutely beautiful. It has all the amenities you could possibly need to live comfortably. The living room set up is super cozy. The kitchen peninsula was helpful and fun for socializing. Master bed was a dream and others really enjoyed the Queen and Twin bunk. Having 2 bathrooms was a major plus and the master bathroom shower was great. The only complaint that I have is there were times when there was not hot water and I assume it’s just because of shared units. Didn’t happen all too often though. The fireplace in the living room was probably one of my favorite parts. Also access to the Ranch Clubhouse was great! We made friends with the lovely woman who runs it, Joyce, who is super knowledgeable and a great conversationist. All in all, I enjoyed my time at Lower Ranch 3538 so much!
Thank you for staying with us. This is a great condo and everyone that stays in it says the same thing. We appreciate your feedback.
Cute and Comfortable Condo
Review by Carlene on September 2019
We have stayed at the ranch many times and this was our favorite stay. The condo was perfect for our young family of five. Very clean and well appointed. Felt at home from the moment we checked in. Will definitely come back and refer friends.
Thank you for staying with us. We really appreciate your kind words and we have to agree that this condo does make you feel at home the minute you step into it. We look forward to seeing you in the future and appreciate any referrals.
Review by Jan on March 2019
This condo exceeded our expectation. The decor is beautiful, beds comfy, price exceptional for the quality, and very roomy. I certainly would stay here again and would recommend it to all of my friends.
Thank you for staying with Alpine Lodging. We work hard to make our guests happy and appreciate your feedback. We look forward to having you stay with us in the future.