• Facebook
  • Instagram
  • Twitter
  • Mail
  • CONTACT
888-980-5032
Alpine Lodging Sun Valley
  • VACATION RENTALS
    • Luxury Rentals
    • Rentals by Area
      • Sun Valley
      • Ketchum
      • Warm Springs
      • Elkhorn
    • Rentals by Amenities
      • Private Homes
      • Condos
      • Walk to Lifts
      • Pool Access
      • Hot Tub
      • Pet Friendly
      • Fireplace
      • Air Conditioning
    • Monthly and Seasonal Rentals
    • Condo Complexes
    • Group Lodging
    • Our Rental Rating System
    • Why Book Direct?
  • Specials
    • Current Specials
    • Sign Up for Special Offers
  • Guide to Sun Valley
    • Things to Do
    • Events
    • Maps & Directions
    • Transportation
    • Area Services
    • FAQs
  • ABOUT
    • Property Management
    • Rent Your Home
    • Meet The Team
    • Our History
    • Owner Link
    • Contact
    • Newsletter Signup
  • BLOG
  • Menu
You are here: Home / Guide to Sun Valley / FAQs

Frequently Asked Questions

Where is the Alpine Lodging Sun Valley office?

Our address is 333 Main Street South, Suite 101 in Ketchum.

If you are arriving from the south (Hailey), head North on Highway 75. You will pass the stoplight at Elkhorn Road, and our office is exactly one mile farther on the left side of Main Street. Once you pass Serenade Lane, look to you left for the Sockeye Square, which is marked by a fish statue. Our office is located in the south end of the building in unit #101.

If you are arriving from the north, head South on Highway 75 through most of downtown Ketchum. After passing through the stoplight at First Street, look to your right for the Sockeye Square, which is marked by a fish statue. Our office is located in the south end of the building in unit #101.

Alpine Lodging Office Map

Can I go directly to the condo?

No, you must check in at the office at 333 Main Street South, Suite 101 in Ketchum.

What if I arrive after hours?

Office hours are 9am-5pm, with extended hours during peak season. If you arrive outside of these hours, your keys will be in the security box on the south side of the building. Please call ahead for lock box instructions: 208-726-5601 or 877-757-5549.

What is the cancellation policy?

10% deposit paid at the time of booking is non-refundable. Full payment is due 30 days before arrival and is non-refundable. There will be no refunds for early departures or late arrivals. All no-shows are non-refundable.

What comes with my rental unit?

All units are equipped with Wi-Fi. All kitchens are equipped with kitchen utensils, dishes, and dish soap. Linens provided include full bedding sets and bathroom towels. There are hairdryers in all units, as well as bathroom soap and a small bottle of shampoo. There are fans in bedrooms that do not have air conditioning or ceiling fans. Units are clean upon arrival, and additional cleaning during a stay is available for an extra fee.

Which airport do I fly into?

The Sun Valley Friedman Memorial Airport (SUN) is 12 miles south of Sun Valley/Ketchum in Hailey. Delta, Alaska, and United Airlines service this airport. Visit our Transportation page for more information on flights and transportation.

How do we get around in Sun Valley?

Mountain Rides Transportation Authority is a free bus system that travels around the Ketchum and Sun Valley area.

How far from the lifts/town?

River Run and Warm Springs are the two access points for Bald Mountain. River Run is 4 blocks from downtown Ketchum, Warm Springs is 2 miles from downtown Ketchum. There are no ski-in/ski-out properties, but we do have rentals that are walking distance to the ski lifts.

Do we get Sun Valley amenities if we stay in SV Village?

Check the listing for the specific property to see if amenities are included. If the property owner has purchased amenities passes for the year, you will have access to resort amenities.

Do we get Elkhorn amenities if we stay at Elkhorn?

Check the listing for the specific property to see if amenities are included. If the property owner has purchased amenities passes for the year, you will have access to resort amenities.

Do we have to pay for parking?

Parking is free!

Alpine Lodging Sun Valley

333 S Main Street Suite 101  |  P.O. Box 357
Ketchum, ID 83340

local phone: 208-726-5601    toll free: 888-980-5032

Sign Up for our eNewsletter
© Alpine Lodging Sun Valley. All rights reserved. Vacation Rental Marketing by Atlas Logo
  • Facebook
  • Instagram
  • Twitter
  • Mail
  • Owner Login
  • Privacy Policy
  • Site Map
Scroll to top

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

OKLearn more

Cookie and Privacy Settings

How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings and force blocking all cookies on this website.

Google Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visist to our site you can disable tracking in your browser here:

Other external services

We also use different external services like Google Webfonts, Google Maps and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Vimeo and Youtube video embeds:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Policy